Accessibility statement

 

This accessibility statement applies to www.hantsandsolent-ca.gov.uk

This website has been developed to comply with the WCAG 2.2 AA standard for accessibility as a minimum.

This website is run by Portsmouth City Council.

How you should be able to use this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some pages are not written in plain English
  • some of the page content may be difficult to view from 150% zoom on desktop

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

We’ll consider your request and get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Portsmouth City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  1. From 150% zoom on desktop, the logo and the drop-down menu overlaps with text on the page. Users may find it difficult to view content. This fails WCAG 2.2 SC 1.4.10: Reflow (Level AA).
  2. From 150% zoom on desktop, the colour contrast between the menu items and the background is low. Users may find it hard to read. This fails WCAG 2.2 SC 1.4.3: Contrast (Minimum).
  3. When in mobile view, the drop-down menu hides some of the page content. People might miss some important information. This fails 1.4.10 Reflow (Level AA)

Our website developers and content editors identified the above issues during the most recent accessibility audit of every webpage. We are working on a fix and aim to complete it in three months.

Preparation of this accessibility statement

This statement was prepared on 16 March 2026.

This website was last tested on 16 March 2026. The test was carried out by Portsmouth City Council’s in-house development team with in-depth knowledge of the WCAG 2.2 AA standard and completed using automated tools (WAVE Evaluation Tool and axe DevTools) and manual testing methods.